It should be noted that the Valencian Water Company (EMIVASA) is part of Global Omnium, a business organization with more than 125 years of history dedicated to the provision of public services whose activity focuses on the management of the Integral Water Cycle since it has interference in all aspects related to the collection, treatment and distribution of drinking water. EMIVASA is a joint venture created by the Valencia City Council and Global Omnium that operates the public water supply service and the domestic supply of drinking water to the city of Valencia, Spain and other municipalities in the same province.

During the workshop, there were expert speakers from Idrica, such as Jorge Lizama who spoke on Digital Transformation, Pablo Alcoriza Vento whose topic was on the integration of intelligent SCADAs, Javier Cynowicz who spoke on the Value of data and AI for public services, and Juan Ignacio Patat on Power BI, KPIs and Analytics.

Another of the speakers was Juan Martínez who developed the topic Management of large volumes of data: DB and Big Data. From Prisma Digital, Hugo Vecino Pico spoke about Information Security. For her part, Pilar Zulueta addressed the topic of Electronic Invoicing and David Torres on Asset Management and Predictive Maintenance.

Regarding the Geographic Information System (GIS), the speaker was Sergio Aznar. Finally, Carlos Tejedor spoke on the subject of Micro and Macro measurement and Josep Reguart spoke about Technological improvements in leak detection. Related group work was also carried out between the different operators, Idrica specialists and World Bank staff. José Luis Novas, Head of Digitalization of AySA, addressed the need of a Corporate Digital Plan creation.

The workshop included visits to EMIVASA's facilities to get to know the operational service center, being able to see the operation of the SCADA and the Digital Twin by Pilar Conejos. Previously, Raquel Orts and Marta Fraile explained how the El Realón Plant works and the entire digital transformation process that the plant underwent for its almost total automation. Then it was followed by a second visit to GOLAB where the operation of the software they use and their different applications outside the health field was explained. Finally, there was a guided tour of the quality and microbiology laboratory to see how it works.

In this way, participation in this workshop allowed the approach with these key experts in digitalization and the approach of new knowledge to contribute to the development of this topic in AySA.